Returns & Exchanges

We want you and your loved ones to be completely comfortable in our sensory-friendly apparel, which is why we offer a 30-day return window for all unworn and unwashed items. If a fit or fabric isn't quite right for your unique needs, we are committed to making the exchange process as seamless and stress-free as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all sensory-friendly tags and labels are still attached and the garment is in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your full refund to the original payment method or ship out your new exchange items within 3-5 business days.